Hillcrest Veterinary Hospital
2211 Morello Avenue
Pleasant Hill, CA 94523
Phone: 925-676-1909
© 2011 Hillcrest Veterinary Hospital, All Rights Reserved
HOSPITAL SPECIALTY SERVICES
Hours:
Monday through Friday
8:00 a.m.—6:00 p.m.
Saturday
8:00 a.m.—4:00 p.m.
© 2011 Hillcrest Veterinary Hospital, All Rights Reserved
Good to Know: Pet Information
Dental Care for Cats and Dogs
For many years, Hillcrest Veterinary Hospital has provided comprehensive dental care for pet dogs and cats. Dental problems can quickly lead to other, more serious illnesses, so keeping your pets’ teeth and gums in good shape is important.
We Love Pocket Pets
Sounds adorable, doesn’t it? A pet small enough to keep in your pocket! Over the last 15 years, little pets including the hamster, Guinea pig, rat, mouse, gerbil, ferret, chinchilla, sugar glider, and rabbit moved into the “pocket” category. They’re the smaller household pet, aren’t harmful to humans or other animals, easy to care for and feed, and usually have a pleasant nature. No, you don’t keep them in your pocket!
They’re often the choice of those living in smaller quarters such as apartments, and very convenient to house. We suggest you study the choices well and learn as much as possible before you select a pocket pet. Like any pet animal, each type of pocket pet has specific requirements for their health, safety, and happiness.
Because Hillcrest Veterinary Hospital understands and cares for pocket pets, we see many here. We can help you learn what your special pet needs to thrive. In addition to special diets and space needs, your pocket pet may enjoy:
• Mouse huts• Wheels• Tunnels• Nylon balls• Covered housing• Toy and vegetable kabobs• Jingle bell balls• Natural bedding materialVeterinary Care FAQs
Q Do I need to make an appointment?
AYes. Simply call 925-676-1909, Monday through Friday from 8:00 a.m.—6:00 p.m., or Saturday from 8:00 a.m.—4:00 p.m. and we’ll find a time that’s convenient for you.
Yes. Simply call 925-676-1909, Monday through Friday from 8:00 a.m.—6:00 p.m., or Saturday from 8:00 a.m.—4:00 p.m. and we’ll find a time that’s convenient for you.QI know you treat dogs and cats. What other pets do you care for?
I know you treat dogs and cats. What other pets do you care for? A We also treat hamsters, reptiles such as iguanas, rabbits, “pocket pets,” and other small pets and exotics.
QHow do I know when it’s time for a vaccination or other shots?
How do I know when it’s time for a vaccination or other shots? AWe are now members of Vetstreet, a system that allows you to check online for updates and scheduling for the next preventative or required medicines. We also remind you via postcard.
We are now members of Vetstreet, a system that allows you to check online for updates and scheduling for the next preventative or required medicines. We also remind you via postcard. QIf my pet needs surgery or hospitalization, what is Hillcrest’s procedure?
If my pet needs surgery or hospitalization, what is Hillcrest’s procedure?A After careful evaluation, Dr. Thibedeau or Dr. Asseo will meet with you to discuss diagnosis and advise you on options for best car of your pet. We clearly explain what happens and answer all your questions.
QI have a new kitten! Where do I start?
I have a new kitten! Where do I start?AWe have a special “starter” exam that includes everything your new kitten or puppy needs for a strong start in life. It includes a certificate for a free month of Trupanion® pet insurance for a kitten or puppy whose first visit to Hillcrest occurs before your pet’s first birthday. You need to register within 24 hours of your Hillcrest appointment, so we assist you on the spot. You receive a certificate and instructions with other materials before you leave that day.
We have a special “starter” exam that includes everything your new kitten or puppy needs for a strong start in life. It includes a certificate for a free month of Trupanion® pet insurance for a kitten or puppy whose first visit to Hillcrest occurs before your pet’s first birthday. You need to register within 24 hours of your Hillcrest appointment, so we assist you on the spot. You receive a certificate and instructions with other materials before you leave that day.QDo you treat birds at Hillcrest?
Do you treat birds at Hillcrest?ANo, but we’re happy to refer you to avian veterinary specialists in the Bay area.
No, but we’re happy to refer you to avian veterinary specialists in the Bay area. QCan I accompany my pet to the exam room?
Can I accompany my pet to the exam room?AYes! We encourage you to strengthen the communication among your family, your pet, and our professional group here at Hillcrest. Dr. Thibedeau has been spotted down on the “pet level” with your four-footed family members for years.
Yes! We encourage you to strengthen the communication among your family, your pet, and our professional group here at Hillcrest. Dr. Thibedeau has been spotted down on the “pet level” with your four-footed family members for years. QDo I need to be present during a surgical procedure?
Do I need to be present during a surgical procedure?ANo. Due to the necessary sterile arrangements, use of medical equipment, and teamwork among Hillcrest staff, during actual procedures only trained veterinary professionals are present. We will update you completely after surgery with details and condition.
No. Due to the necessary sterile arrangements, use of medical equipment, and teamwork among Hillcrest staff, during actual procedures only trained veterinary professionals are present. We will update you completely after surgery with details and condition. QDo you offer veterinary dental exams and treatment?
Do you offer veterinary dental exams and treatment?AYes, Hillcrest offers this highly specialized service. Appropriate dental care throughout the life of your pet provides many benefits in preventing other kinds of disease—just as it does in humans! Ask us for details.
Yes, Hillcrest offers this highly specialized service. Appropriate dental care throughout the life of your pet provides many benefits in preventing other kinds of disease—just as it does in humans! Ask us for details. QWhy does veterinary care seem expensive?
Why does veterinary care seem expensive?AExperienced veterinary medical care requires ever-improving, continuously updated equipment and materials. Hillcrest’s veterinarians undergo no less than 50 additional hours of new training every year to remain at the top of their fields. Also, Hillcrest is an accredited member of American Animal Hospital Association (AAHA) known for its strict standards and regulations. We encourage you to ask about CareCredit® and pet insurance—two valuable resources.
Experienced veterinary medical care requires ever-improving, continuously updated equipment and materials. Hillcrest’s veterinarians undergo no less than 50 additional hours of new training every year to remain at the top of their fields. Also, Hillcrest is an accredited member of American Animal Hospital Association (AAHA) known for its strict standards and regulations. We encourage you to ask about CareCredit® and pet insurance—two valuable resources.
